Refund and Returns Policy

Thank you for shopping at rinvo. We appreciate your business and want to ensure you are satisfied with your purchase. Please read this policy carefully to understand your rights and responsibilities regarding refunds and returns.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You will also need the receipt or proof of purchase.

Non-Returnable Items

Certain types of items cannot be returned, including perishable goods, custom products, personal care items, and digital downloads. Please get in touch with us if you have questions or concerns about your specific item.

Refunds

Once we receive your item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at [email protected] and include your order number and the reason for the exchange.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Address

Send your returns to: 6473 Northeast 16th Terrace, Atlanta, Georgia 30338, United States.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

• Email: [email protected]
• Phone: +1 (770) 660-6851
• Address: 6473 Northeast 16th Terrace, Atlanta, Georgia 30338, United States

This policy is subject to change without notice. Last updated: [Insert Date].